INTERNSHIP Game Master (m/f)/ Berlin

Kategorie:  Praktikum
Branche:  Internet/Multimedia
Tätigkeitsbereich:  Andere Dienstleistungen/Sonstige

Firmenprofil:

Aeria Games (www.aeriagames.com) is positioned to become the worldwide leader in one of the fastest growing segments of the online gaming market. We’ve built a vibrant community around a diverse portfolio of multiplayer online games in the USA, Latin America and Europe. We're currently recruiting talented individuals and offering rewarding career potential and a fun work environment right in the heart of Berlin. If you have a passion for customer service and are looking for a challenge within a fast-growing startup, then this is the place for you!

Ihre Aufgaben:

• Support the team in managing and promoting in-game and forum events • Maintain a fun and cooperative gaming community • Test new games • Communicate with customers to understand their needs and demands • Answer e-mail customer support tickets in a professional manner

Ihre Qualifikationen:

• Great passion for computer games • Fluency and literacy in English as well as fluency in one of the following languages is needed: French, German, Russian or Turkish • Experience in customer support is a big plus • Knowledge of standard MS Office applications • Ability to handle difficult customers in a polite, professional manner