By joining Abercrombie & Kent Europe you are not joining just any old travel organisation – you are becoming part of an extremely motivated, forward looking, successful, up-market travel company, a family company that is dedicated to offering a personalised and highly efficient service to the discerning traveller. Abercrombie & Kent Europe Ltd is part of the Abercrombie & Kent Group of companies that consists of Destination Management Companies (DMCs) such as ourselves, and Tour Operating Companies (more on our TOCs below) and Group headquarters.
Abercrombie & Kent Europe developed from a joint venture company called The Great Rail Express Co, the office opened in Burford, Oxfordshire in 1997. The main programme was our escorted tour programme, Great Journeys of Europe; but operations soon expanded into the handling of FIT (Foreign Independent Travel) business, i.e. tailor-made arrangements for independent clients of A&K Inc in Illinois. This has proved to be a huge success with sales increasing every year. The next new area was Special Groups which was set up at the end of 1997. Special Groups handles touring groups, special interest groups, incentives etc. throughout Europe.
Our purchasing department handles the Company’s purchasing and contracting requirements.
We have a marketing team responsible for promoting our business through various channels and with our different brands.
We also have an office in Moscow and in 2004 we opened our office in Florence. In 2017 we opened a new office in Madrid which will focus on Spain and Portugal.
A&K Europe has offered placements for many years and many of its students have either stayed on or later returned into full time employment. A&K pay £160.00 per week towards the cost of living and are always happy to assist with the completing of application forms for Erasmus Grants or similar.
Currently we can offer internships in the following departments:
A) INDIVIDUALS DEPARTMENT
A&K Europe designs and operates tailor-made FIT tours throughout Europe. Our quote requests and bookings are received through A&K International in the USA, A&K Australia and A&K Travel/UK , in addition to our own offices, requests are also received directly from select Travel Agents in the USA, Mexico and South America.
An FIT tour primarily consists of hotel accommodation, private transport, local guides and/or driver-guides, Guardian Angel services, entrance fees, welcome pack & letter. Special visits are often arranged, such as a private visit to view the Crown Jewels at the Tower of London.
Possible duties include:
B) SMALL GROUP JOURNEYS
This department plans and operates the tours from our Luxury/Connections/Marco Polo & River Cruise brochures. This includes any extra service requests such as additional transfers, extra night accommodation, guiding, rail journeys etc. for clients extending their tour by a few nights. The placement student will assist the Small Group Journeys Department with a range of tasks to help in tour operations
Possible operational duties include:
C) TAILOR-MADE GROUPS
This department plans, costs and operates tailor-made tours throughout Europe. Some requests and bookings are received through A&K USA, A&K Australia and A&K Travel/UK, but most are received directly from travel agents in the USA, Mexico and South America.
Tailor-made group tours consists of various elements: hotel accommodation, private transport, local guides, tour directors, restaurants, theatre tickets, many individually booked entrances to museums
Possible duties include:
D) CONTRACTING & PRODUCT DEPARTMENT (starting September)
The Contract & Product Department is responsible for the collecting, contracting and negotiating of all rates used by A&K from any hotel or supplier, such as limousine companies, local guides etc, for use by all the departments mentioned above. We deal with approx. 300 hotels through Europe, and well over 100 suppliers. The placement student will need excellent attention to detail and a good telephone manner, coupled with the confidence to talk to hotels and suppliers.
Tasks are varied, but may include:
Excellent command of the English language, spoken and written
Preferably some knowledge of one other European language
Students from tourism or business related disciplines
Up-to-date knowledge of Outlook, Word, Excel and Powerpoint
Numerate, accurate and dedicated
Good level of geographical and general knowledge of Europe
Start: February/March 2020 or September/October 2020
Duration: minimum 26 weeks
St George's House, Ambrose Street